After placing orders in the shopcart, there is a 2 day (business days) processing period, orders are then filled and placed in the mail. USPS generally takes between 5-7 business days to deliver in the continental United States.
**** INTERNATIONAL ORDERS ****
No International orders can be placed through the online shopping cart, individuals MUST call 575-646-3028 to place an International order after reading page 2 of the pdf catalog (below), there you will find our 2010 International Orders Terms & Conditions.
*** MINIMUM ORDER REQUIREMENTS ***
When purchasing seeds only there is a $14.00 minimum order. When purchasing merchandise, if its one item or merchandise + seeds there is a $20.00 minimum order. If you are purchasing Holy Jolokia SALSA there is a $30.00 minimum purchase, these are due to shipping costs. If you have any questions please contact us.
DIFFERENT SHIPPING ADDRESS? Unfortunately our shopcart cannot compute a separate shipping address, if you would like your order shipped to an address other than your billing address, please order through the shopcart as usual using your billing address, then send us an e-mail or give us a call and let us know the address you would like your order shipped to.
Please keep in mind when browsing the online shopcart that all shipping and handling charges are now included in the price of the item, there will not be any additional shipping charges during check-out. Also, if you are a member and wish to recieve your member discount you will need to call in your order, the shopcart cannot compute a member discount. Thank you.
PRIVACY POLICY
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Online Privacy Policy
This online privacy policy applies to any information collected through our website, e-mail or telephone conversations.
Your Consent
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.chilepepperinstitute.org
PO Box 30003 MSC 3Q
Las Cruces, New Mexico 88003
USA
hotchile@nmsu.edu
575-646-3028
The Chile Pepper Institute is an education and research non-profit Institute in the College of Agricultural, Consumer and Environmental Sciences at New Mexico State University. All proceeds from the store sales go to Chile Pepper Institute research and funding for student research positions. The Chile Pepper Institute carries all but some of the oldest chile pepper seed varieties developed at New Mexico State University, garden favorites, and some very rare and unusual varieties. Thank you for visiting the Chile Pepper Institute Chile Shop. We hope you find what you're looking for.
Click here to download the 2012 Catalog
